https://tlp.iasbaba.com/2019/08/day-38-q-2-when-you-show-deep-empathy-toward-others-their-defensive-energy-goes-down-and-positive-energy-replaces-it-thats-when-you-can-get-more-creative-in-solving-problems-illustrate/
Day 38 - Q 2.When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems. Illustrate.