Day 19 – Q 5.Examine the factors that are imperative for the success of e-governance.

5. Examine the factors that are imperative for the success of e-governance.

ई-गवर्नेंस की सफलता के लिए जरूरी कारकों की जांच करें।

Approach:

Key words in this question are “factors” and “examine”. We have to examine the factors which are necessary for the success of e-Governance.
In introduction, you can introduce e-Governance. In body of the answer mention the factors required for success of e-Governance. Simply enlisting won’t be sufficient, examine them. Conclude on an optimistic note.

Introduction

Governance using information and communication technology is known as e-Governance. India’s first National e-Governance Plan (NeGP) was launched in 2006. India entered into new phase of e-Governance via e-Kranti or NeGP 2.0.
There are many factors necessary for success of e-Governance in India, which can be analysed in respect of four pillars of the e-Governance.

Body

Process

Well defined and well managed process of e-governance. It includes apps like UMANG, grievance redressal mechanisms and convergence and coordination between various stakeholders (departments, ministries, citizen, etc.).
Unified Mobile Application for New-age Governance (UMANG) is a multi-utility app and integrates with other core government services of Aadhaar, DigiLocker, Rapid Assessment System, and Bharat Bill Payment System etc. and supports 13 Indian languages.

People

To strengthen the second pillar of governance factors such as Digital literacy, Affordability, Accessibility are very important.
Though with the introduction of JIO and such other affordable service providers, internet in India became quite affordable, more needs to be done. According to a report of World Wide Web foundation, in India, there is a rise in affordability, but the lowest rates are found in other Asian countries like Pakistan, Sri Lanka, Myanmar and Vietnam.
Similarly on the front of digital literacy, PMGDISHA and such other digital literacy campaigns are started, but they are yet to bear fruits.

Technology

For a successful e-governance, state of the art technology is prerequisite. India is one of the technological hubs in the world, but also one of the most vulnerable countries for cyber attacks.
We need continuous and most modern technology as an important pillar of governance.
For technological support we can take benefit from private sector expertise such as Google and facebook, with precautions.

Resources

For successful e-governance, ‘resources’ is fourth pillar, and strength of this pillar is determined by factors such as infrastructure, electricity, Knowledge Resources, IT Policies, and Institutions working on e-Governance.
We have Bharat Net for and such other programmes for infrastructure development. Various institutions and departments such as NeGD (National e-Governance Division) are working to achieve e-Kranti, and of course there is no dearth of technological knowledge in India.
There are problems related to policies, we are yet to frame our data protection policy.

Conclusion

India is suffering from digital divide. Without building all the four pillars of the e-governance efficiently, e-kranti will remain a distant dream.
To establish a national e-governance system, and to compete with the global data protection regimes, India must evaluate the recommendations of Srikrishna committee report and take some constructive measure.
Lastly, success of e-governance depends on Political and administrative will.

Best Answer: P29

Shilpi