1. What are the attributes of an emotionally intelligent person? Discuss.
भावनात्मक रूप से बुद्धिमान व्यक्ति की विशेषताएं क्या हैं? चर्चा करें।
Emotional intelligence refers to the capability of a person to manage and control his or her emotions and possess the ability to control the emotions of others as well. In other words, they can influence the emotions of other people also.
Attributes of an emotionally intelligent person:
- Social regulation: Involves controlling or redirecting one’s disruptive emotions and impulses and adapting to changing circumstances.
- Self-compassion: Emotionally intelligent individuals are more likely to have a better understanding of themselves and to make conscious decisions based on emotion and rationale combined
- Self-awareness: The ability to know one’s emotions, strengths, weaknesses, drives values and goals and recognizes their impact on others while using gut feelings to guide decisions.
- Psychological well-being: Emotional intelligence is positively correlated with higher life satisfaction, self-esteem and lower levels of insecurity or depression
- Social skill: Managing relationships to move people in the desired direction.
- Adaptability: Emotionally intelligent people recognize when to continue their course, and when it’s time for a change.
- Great listeners: Emotionally intelligent people have the gift of being able to listen acutely to what’s going on around them on an emotional level.
- Empathetic: Empathy includes the ability to relate to others and understand how they feel.
- Motivation: They have a passion for achieving their goals and are driven not by rewards such as money and prestige, but by accomplishing what they set out to do.
- Apologize: Emotional intelligence helps you realize that apologizing doesn’t always mean you’re wrong. It does mean valuing your relationship more than your ego.
- Social skills: It involves understanding people, developing relationships, and motivating others to accomplish objectives.
- Personal life: High emotional intelligence is correlated with better relationships with the family and intimate partners on many aspects.
- Influence: Wielding effective persuasion tactics.
- Communication: Sending clear messages.
- Leadership: Inspiring and guiding groups and people.
- Change catalyst: Initiating or managing change.
- Conflict management: Understanding, negotiating and resolving disagreements.
- Building bonds: Nurturing instrumental relationships.
- Collaboration and cooperation: Working with others toward shared goals.
- Team capabilities: Creating group synergy in pursuing collective goals.
Importance of emotional intelligence in civil services:
- Balancing personal and professional life.
- Better stress management.
- Policy making and targeting the beneficiaries
- Motivating subordinates
- Rational decision making
- Empathetic to problems and problem solving approach.
Emotinal intelligence should be taught and inculcated at younger age. Social-emotional learning programs are so critical because they provide students with skills to help them succeed later in life. They teach children how to recognize and understand their emotions, feel empathy, make decisions, and build and maintain relationships.